Question 1

What are these enclosures made of?

Accepted Answer

Premium Components. Uncompromising Quality.Luxury is standard at Toad Ranch! Along with premium components and superior design, we include the little things that matter:¼" Certified Tempered Glass Doors with all polished edges¾" Solid HDPE Front Frame for durability and luxurious wood-like appeal½" PVC Body Panels—lightweight, strong, and moisture-resistantClear Finger Pulls for an unobtrusive viewStacking Dowel System for seamless, secure vertical expansion100% USA-Made Plastics—Lead & Heavy Metal FreeBeautiful Tortoise Shell inspired 4" Vents—Fan & Vent Cover CompatibleScrew Covers-No Unsightly Screw Heads Here♥ Designed & fabricated in Joplin, MO. ♥ American made ♥ Veteran owned

Question 2

What is the front frame made of?

Accepted Answer

Our signature front frame design isn’t just for show; it’s the backbone of our enclosures. Toad Ranch frames are made from USA-made 3/4" thick high-density rigid plastic (HDPE)—the same material used in marina architecture, luxury boats, outdoor resort cabinetry, and theme park playground equipment. This material withstands the harshest conditions without breaking a sweat. It is UV stabilized and colored all the way through, ensuring it won’t fade, chip, rot, swell, delaminate, or scratch off!Each enclosure is thoughtfully designed with perfectly sized boards for maximum strength and stability, beautifully configured to best suit the needs of your reptile. Available in Driftwood, Mahogany, Teak, Whitewash, Black Dragon, Matte Black, and Matte White. Order Color Samples HERE

Question 3

What are the dimensions?

Accepted Answer

All our enclosures, stands, and hoods are represented as Length x Width x Height (LxWxH), including custom designs. These are true-to-size exterior dimensions.Our 48x24x24" enclosure is exactly that—not 47" or some other odd measurement to the outside.Interior dimensions can change based on selections. To find your interior dimensions, subtract 1" from the length (1-1/2" for Executive Upgrade), 1 1/4" from the width, and 1" from the height.Need a custom size or design? We do that too!

Question 4

What is the lower frame?

Accepted Answer

This option changes the lower frame height, providing space for the ultimate bioactive terrarium! For example, you can change your 3.5-inch lower frame to 6 inches, giving you up to 5.5 inches of substrate depth, or from 6 inches to 8 inches, depending on the enclosure.Included specifications are available on the individual product page. Some of our enclosures have even larger litter dams/substrate lips.This option not only looks fantastic but is also great for species that love burrowing and digging, or for those who prefer using substrates in naturalistic setups. Looking for something even deeper than what’s shown on the product page? No problem—email us for a quote.

Question 5

What are the body panels made of?

Accepted Answer

At Toad Ranch we use only premium materials to ensure the safety of your animals! All our plastics are made in the USA - Free of any Lead & Heavy Metals so it's safer for you too!All standard reptile cages, stands & hood are made with 1/2" thick PVC body panels. This is your left, right, top, bottom and back panels. Available in white or black, these are the same color and smooth texture on both sides. (inside and outside of your enclosure)More Custom Options are available:If you'd like your side panel to match your beautiful front frame please select the Executive Upgrade. To learn more scroll to Executive Upgrade below. We also have a large selection of museum quality laminated prints that we can add onto the interior back & side panels. To learn more scroll to Destinations Backgrounds below.

Question 6

How do I adding heating & lighting with a solid topped enclosure?

Accepted Answer

Heating & Lighting can be achieved with interior mounted fixtures Arcadia Lamp Holder Pro- or similar type fixture can be used with our enclosures. These are super easy to mount directly onto the ceiling panel with provided 1/2" screws. NO NEED TO PRE-DRILL. This can be done easily by hand with just a screwdriver!Mounting Tip- Place top panel of your enclosure on a smooth flat surface, then place your fixture in desired location. Mark with a pencil where you like to attach your fixture, screw in fixture or mounting bracket with the included 1/2' screws. Enclosures with Ceiling Beams- Light Bar Mounting Blocks can be purchased on the lighting page. These PVC mounting blocks are specifically made to securely hold LED and UV-B fixtures off the ceiling panel. Ideal for clearing your aluminum support beam(s).Safety-Special care should be taken when using heating devices with ANY reptile enclosure, PVC is no exception.Do not mount heat lamp fixtures over Cliff Hanger “Climbing” Shelves or closer than 6” to any side/back panel.If you are housing a snake or other reptile that can reach up to the light fixture, we always recommend using a wire HEAT LAMP SAFETY BASKET to prevent burns if you are using a heat bulb.We ALWAYS recommend using a thermostat control with any heating device/bulb. There are many brands to choose from. However, we recommend Spyder Robotics. We do NOT recommend the use of ceramic heat emitters inside of PVC enclosures; the surface temperature of these bulbs get WAY too hot to be used safely inside our enclosures. (Arcadia Deep Heat Projectors are a GREAT alternative to ceramic heat emitters!!)

Question 7

What about screen top enclosures?

Accepted Answer

The Perforated Aluminum Screen Top Panel is for use with exterior fixtures. Appropriately sized Clamp Lights, UVB, and LED fixtures can be set directly on top of the screen.Our aluminum screens tops have 79% open space. However there is amble space inside the enclosure around the screen if you choose to mount your UVB fixture inside for maximum benefits.Several sizes is available on each product page.When selecting a screen top this will remove the included vents unless selected otherwise.Safety & Tips:Special care should be taken when using heating devices with ANY reptile enclosure, having a screen top enclosure is no exception.Prefer a Perforated Screen Top but worried about maintaining high humidity? Adding a matching Canopy Hood will solve this problem while hiding any unsightly lamps and cords.

Question 8

What are the doors made of?

Accepted Answer

At Toad Ranch we know how important the window into that masterpiece is, not only for protecting what's inside but for optimal viewing!Our sliding glass doors come standard with all Toad Ranch enclosures. These are made of high-quality 1/4" thick Certified Tempered Safety Glass with ALL polished edges for smooth operation and smooth touch.Tempered Glass is 4x stronger than regular (float, annealed, plate, etc.) Glass won't yellow, warp, get cloudy, bow, or scratch like clear plastics and best of all doesn't require special cleaning (which is a routine chore for any reptile keeper).Fixed Tempered Glass Front Enclosures with rear access is available for Zoos, Nature Centers & Other Institutions.  Door Locks can be found on our Enclosure Accessory page.

Question 9

Are the glass doors removable?

Accepted Answer

Absolutely, the tempered glass safety doors can be easily removed for cleaning by employing a slight lift and tilt motion.

Question 10

What are fans for? Do I need one?

Accepted Answer

Natural environments are always changing with different weather events, moving air stimulates activity and enrichment.These small fans are a great addition to any reptile enclosure! They easily mount over any Tortoise Shell Style Vent with NO need for custom Cutouts. With a boosting 51 CFM these fans can do a complete air exchange in a short time.Pair it with a Thermostat Control or Timer for the ultimate level of control over your reptile habitat.A great solution for high humidity and BioActive setups to prevent stagnant air and mold. Just plug your fan into a timer set to run for short periods of time several times a day and that's it!Have more control over your reptile's habitat! Too much humidity? Ambient temps too high to maintain proper basking temps? These fans can be run by most reptile thermostat controls with a temperature probe or humidity probe! Find these on our accessories page.

Question 11

What is an accessory grommet?  Do I need one?

Accepted Answer

These 3" plastic inserts are placed on your upper back panel and allow for cords to be easily added into an enclosure even after the top panel of the enclosure is on.With a removable center, your cords can be easily ran from inside your enclosure to the outside of your enclosure . Once your cords are put into place the cap can be tightly closed up around the cord. Fits 4 Cords. When purchased these are place on the upper back corner.Tip:In shipping often, the cap is taped to the outside of your back panel to keep from damaging other items in shipping. This Cap goes on the inside of the enclosure. This allows you to easily open it without having to move your enclosure to access cords. ** As extra precautionary -This can be locked shut with a 1/4" bolt & nut. Do I need one? No, each enclosure features several Cord Slots on the upper back panel, as detailed on the individual product page. However, grommets are necessary if you intend to add additional cords or stack enclosures and want the flexibility to add cords later without unstacking them.

Question 12

Will my enclosure leak?

Accepted Answer

Our enclosures have very tight-fitting joints and under most normal husbandry conditions will not, but a spilled water bowl or standing water may leak.  So, we recommend sealing the lower seams as a precautionary measure. Lexel and DAP 230 are commonly utilized within the reptile trade. We’ve used Lexel for many years with a wide variety of species, even sensitive species with no problems.  It adheres very well to plastics which is an important aspect of the sealant you choose. Other alternatives may be considered by some as “safer” but if it starts to peel and your animal eats it, you’ve not only defeated the purpose, but it could cause impaction or other health issues for your reptile.  Do your research and go with your best judgement.  We personally use both Lexel and DAP230, Lexel takes longer to air out but is a much more robust sealant.  In our experience Silicone (any type) does not adhere well to PVC or HDPE. We apply a moderate bead to the lower seams of the enclosure up to the lower frame height on the sides and spread smooth with a finger to make sure it has 100% contact.  For high humidity/misting setups we would apply all the way up the sides, usually leaving the top panel seams unsealed to be able to easily remove the top panel if need be (replacing fixtures etc).Be sure to apply in a well-ventilated room & adhere to the manufacturer's guidelines on the packaging, including the recommended curing time, before introducing your animal.

Question 13

Can I use Casters?

Accepted Answer

We do not recommend adding casters directly onto the bottom of our enclosures, as it is best to fully support the bottom panel. However, we do offer a Caster Stand as an alternative solution. These Caster Stands are 5" tall and are constructed from a 3/4" thick HDPE board layered with a 1/2" PVC board for maximum strength and durability. This design provides the necessary thickness for proper caster mounting and prevents sagging, ensuring stability. These can be paired with our Cabinet Stands and Bookcase Stands for rolling storage.Reptile Enclosure Caster Stands – Toad Ranch

Question 14

Do you install heating & lighting?

Accepted Answer

I'm sorry we currently do not install any fixtures (LED, Fluorescent, Heat Panels). These fixtures are easily added by the customer during or even after assembly.

Question 15

Are your enclosures bioactive safe?

Accepted Answer

Absolutely, they were designed for it!  ALL our reptile enclosures, stands and hoods are 100% USA made PLASTIC.  With so many custom options, you can perfectly configure your enclosure to suit the needs of the reptile in your life!

Question 16

What Makes Toad Ranch Cages different?

Accepted Answer

Toad Ranch Reptile Enclosures aren't just another PVC cage, they are a breed of their own!  As the reptile hobby changes the enclosures that have gotten us by in the past just don't cut it. Like the saltwater and aquarium industry, reptile enthusiasts want to set up thriving ecosystems that can be prominently displayed in their home, office, or business. At Toad Ranch our focus has been innovation, not just in the construction and durability of reptile enclosures but in creating beautiful museum-quality displays at an affordable price.Our Signature front frame design isn't just for show, it is the backbone of our design. Toad Ranch frames are made out of 3/4" thick high-density rigid plastic- the same stuff used for Marina Architecture, Luxury Boats, Outdoor Resort Cabinetry, and Theme Park Playground Equipment. This material holds up to the harshest conditions without even breaking a sweat. It is UV stabilized and colored all the way through and will not fade chip, rot, swell, delaminate, or scratch off! The beautiful variegated color pattern and texture are highly variable and unique to each piece creating a one-of-a-kind display that is sure to be the highlight of any room! We exploit the benefits of this material to its fullest potential in our frame design. By cutting a 1/2" channel around the frame and recessing it into the body of the enclosure it can have the full support of the 3/4" thick boards with a clean finished look to the front with no screw holes, just that beautiful frame!Enough talk about the frame though.. it's the masterpiece that gives purpose to the frame. At Toad Ranch we know how important the window into that masterpiece is, not only for protecting what's inside but for optimal viewing! Our doors are made of high-quality 1/4" thick Tempered Safety Glass with ALL polished edges for smooth operation and smooth touch. Tempered Glass is 4x stronger than regular (float, annealed, plate, etc.) glass and is used for shower doors, large frame-less architectural windows, swimming pools, and other applications where safety is paramount. When it comes to durability and optimal viewing in reptile enclosures glass beats acrylic and polycarbonate hands down. Glass won't yellow, warp, get cloudy, bow, or scratch like clear plastics and best of all doesn't require special cleaning (which is a routine chore for any reptile keeper).Cleaning was another important aspect for us to design around! Our glass doors are mounted on TOP of the frame/litter dam and don't provide that handy nook between the doors and litter dam for the substrate to get packed into- sorry reptilian friends we know that's a favorite past time of yours! Speaking of nooks and crannies... well .. there are none in our enclosures! Cleaning is a breeze with our design!Even the PVC body of our enclosures isn't ordinary! We use only high-quality, USA-made PVC panels that are not harmful to you or your reptile. We took care in ensuring that the panels we use do not contain heavy metals, lead, or additives that could potentially off-gas harmful VOCs.Luxury is standard at Toad Ranch! Along with all of the premium components and superior design, we include the little things that matter like finger pulls for your glass doors, screw hole covers, and interlocking stacking dowels! We also offer a wide variety of customization options on every enclosure giving you the freedom to design the perfect habitat for your reptile!

Question 17

Do I need a lock?

Accepted Answer

This depends on the species you are keeping- a lot of smaller lizards and some snakes cannot open the sliding doors, and you may not need one. We use locks on all of our enclosures if for nothing less it's just a reminder to make sure the door is closed completely and keep the kiddos out!

Question 18

What UV-B lighting do I need?

Accepted Answer

Selecting the appropriate amount of UV light is crucial for ensuring your pet’s health and well-being. When determining the right UV percentage, it’s important to consider the interior height of your enclosure, which is 1 inch shorter than the exterior height of your Toad Ranch enclosure.Interior-mounted fixtures extend approximately 1 ½ inches downward from the ceiling, and you’ll also need to account for the height of your basking platform. If you plan to use one of our Bask N Hides they are 6" tall.Please note that the distances referenced are measured from the lamps to the top of your animal's head or shell.For additional guidance, HERE is a link to the lighting guide that can assist you in selecting the best setup based on the species you’re housing. ** The T-5 Fixtures pictured in green is what we have in stock.Please don't hesitate to reach out to us via email if you need additional help. .

Question 19

How do I setup my lights?

Accepted Answer

Reptiles require a thermal gradient to regulate their body temperature.Here’s a simplified guide to creating one:Thermal Gradient: Maintain a higher temperature on one end of the enclosure and a cooler temperature on the other.Light and Heat Combination: In nature, the sun provides heat, visible light, and UV as a single source. Similarly, in captivity, heat and light sources should be grouped and directed at the basking zone. This allows reptiles to naturally regulate their exposure. Microclimate: Create separate areas within the enclosure—a warmer basking zone and a cooler, more humid zone. This setup supports reptiles in choosing their preferred environment, just like they would in the wild.Heating & Lighting Placement Suggestions:Mount two heat light fixtures equipped with safety baskets side by side, spaced approximately 6–8 inches apart at the center.Your UV-B and LED fixtures can be positioned either in front of or behind the heat fixtures, ensuring they are placed over top of your basking platform.Warning-** Do not mount heat light fixtures closer than 6" away from a side panel or directly above your climbing shelf.

Question 20

How do I create a temperature gradient?

Accepted Answer

Proper heating of reptiles in captivity is crucial to the health and well-being of our cold-blooded friends!! Understanding their ecosystem, and microclimates help us mimic their natural environment in our husbandry and enclosure setup.  Reptile Husbandry has come a long way and it is our goal at Toad Ranch to help you succeed in your endeavor for better reptile keeping! This short heating guide will help you understand how to set up the best habitat for your pet! Always Use a Thermostat Control for Reptile EnclosuresFirst off, if you don’t have a thermostat control, GO GET ONE!! There are thermostat control options for any budget. From simple on-off thermostats to units that let you control night cycles, dawn and dusk, temperature ramping, humidity, cooling, and more they are a must-have for safe, proper husbandry. By running your heating device on a thermostat, you ensure that your reptile won’t overheat... believe it or not, over heating in reptiles will be more devastating faster than not keeping them hot enough! I could write a dedicated blog on thermostats and their benefits… and maybe I will =) So having said that, please run any heating device on a thermostat control!  Bringing the HEAT- Best Heating Options for Reptiles“It’s easier to train someone who has never shot a rifle before than to re-train someone that learned the wrong way. And yes, your pappy’s way was wrong!” When I was in the Marine Corps, I heard this as a basic training recruit and later this became much more evident as a range coach. What does this have to do with heating enclosures or reptiles at all? Well for years and years people have been keeping reptiles in TANKS... glass tanks, sub-par home-made tanks, and all styles of inadequate housing, yuck! Cue PVC enclosures… these all-plastic enclosures are the new gold standard for reptile housing and are BETTER in every way for facilitating the correct heating, lighting, humidity, and all-around care that our reptiles require! BUT we need to re-train ourselves as reptile keepers to utilize them to their full potential! One of the best benefits of PVC enclosures is that they hold heat really well! This is great for your electricity bill as you can use lower-wattage bulbs and heating devices... BUT… you HAVE to use lower-wattage heating devices, or you will have trouble with keeping your temps in the desired range. I’m not talking, like, really low but if you were using a 150-watt bulb on a glass tank you’ll probably only need a 75-watt in your new PVC enclosure (that’s a 50% savings!!) What kind of bulb? Projector style or “flood” bulbs are best as they direct the heat down to where you need it and don’t just mass heat the whole enclosure (and ceiling panel). This is where die-hard glass tank enthusiasts will say “But I can’t get high enough basking temps” WRONG! Achieving proper basking temps has more to do with your BASKING PLATFORM than your heat bulb. A bare floor is NOT a proper basking platform, the substrate is NOT a proper basking platform, and a hammock, albeit cute, is NOT a proper basking platform! Natural stone is what most reptiles seek out in nature for basking… why? Stone absorbs the sun’s heat and radiates it naturally providing a natural underbelly heat! A proper basking platform eliminates the need for heat tape and heat mats (in MOST) circumstances! I’ve used the word natural a lot here… if you’ve noticed that then you’re getting the idea! Elevating that stone surface to be closer to your lower-wattage bulbs is the secret to proper basking temps, proper hot side temps, proper heat gradients, and ambient temps! I’m going to add a little spiel right here but only for educational purposes!... our Bask-N-Hides are THE perfect basking platform, with a NATURAL stone top that is elevated which allows your reptile to thermoregulate properly and best of all your reptile will thank you for getting one! We even have GIANT Bask-N-Hides for your extra-large scaley friends! Well, that’s it, you now know the secret… but please keep reading! How to Heat Snakes and Other "Non-Basking" ReptilesWhoops! What about non-basking reptiles? Well, most reptiles actually do bask and will benefit from a basking-type set up and the same principles can be applied even when using radiant heat panels! Just make sure you monitor the basking temp with an infrared temp gun and adjust the wattage to keep it in an acceptable range. But WAIT! What about those dreaded heat rocks that would burn snakes? Will I burn my snake with this setup? Remember the NATURAL underbelly heat we were talking about? Because the stone is being heated from above and most reptiles sense heat better from above, they will be able to thermoregulate on their own and move away from the heat when they need to (plus you're not letting them sit on top of an electrical heating device!). And while we're on the topic... always use safety baskets over internal heat lamps, especially for snakes!  Arcadia Heat Lamp Cages are perfect for this!So now with your basking temps dialed in with lower wattage bulbs and a proper basking platform, we can hone in on the rest of our temps.  Your hot side temperature should pretty well fall in line after setting up your basking platform and ideally, your cool side temp should too! If you aren’t achieving the temperature gradient that you would like and your cool side is still a bit too hot, never fear, there are fantastically awesome ways to help with this! That’s weird… “fantastically awesome”?? YES! The remedies I am about to explain are beneficial even if you don’t have trouble with your cool side temps! Staying cool on the cool side- Keeping a Proper Thermal Gradient in Your EnclosureYour reptiles need a retreat from the heat! Proper hot side temps for most animals are HOT so how do you keep cool on the cool side? By mimicking NATURE! In nature, reptiles escape the heat by burrowing down where it’s cool and damp (yes even in arid environments). To replicate this in your enclosure you can add a deep substrate or even go “Bioactive”. Adding plants and hides on the cool side also creates microclimates that your herp can escape to, and, at the same time adds security for them to feel comfortable in their home! While the air ambient on your cool side may still be a bit warmer than you would like (which sometimes is natural during the hot times of the day) the microclimates you just created are sure to be several to many degrees cooler! But that’s not all you can do! We have used enclosure fans in our husbandry for years and they are super beneficial on so many levels! Traditionally we have used them on our leaf-tailed geckos which need high humidity and cooler temperatures we noticed that as soon as the air started moving so would the geckos. By running the fans for short periods throughout the day we stimulated their activity, and they would actually come out and hunt for food! So how can you use this for your bearded dragon, ball python or other favorite reptile? Well pretty much the same, by mounting an enclosure fan on the outside of one of your vents with the fan direction pulling air out you are bringing fresh air in from all the other vents and openings in the enclosure cooling your enclosure AND stimulating NATURAL activity!! What could be better?? Different positioning of your fan can focus on decreasing humidity, cooling, or keeping your bioactive substrate from stagnating! You can read more about setting up your fan and purchase one on our website HERE! We're Always Happy to Help- Contact Us!We’ve just barely skimmed the surface here and I could go on forever but hopefully you have a better idea of how to NATURALLY and safely heat your reptiles! Toad Ranch Enclosures were designed to help facilitate proper husbandry conditions and we are always happy to collaborate and share our knowledge with fellow reptile keepers like you! Also, check out our “Species Specific” collection of enclosures that we have already configured to help your scaley friend live a long happy life! So long and stay cool!... or hot!Until next time,Jared GrayToad Ranch Reptile Expert and Reptile Afficionado OH WAIT!!!Also…… PLEASE DO NOT USE CERAMIC HEAT EMMITERS (CHEs).. they are an outdated and unsafe heating element that can reach extremely high surface temperatures!! Use Arcadia Deep Heat Projectors for SAFE, no light, heat! That’s all =)

Question 21

What wattage bulbs do I need?

Accepted Answer

Thats a trick question! Not all bulbs are created equal, and their temperatures can vary depending on the brand, type, and wattage.When selecting the right bulb for your reptile, several factors should be taken into account, including the ambient temperature of your home, size of your enclosure, the distance between the bulb and the basking platform, and the specific needs of your reptile.Tips:Using two lower-wattage bulbs instead of one high-wattage bulb is more effective for creating a warmer ambient temperature. This approach also reduces the risk of overheating your basking platform.(more below)Using a high-quality reptile thermostat controller can provide peace of mind while eliminating the guesswork. Allowing you to configure your heating, cooling, lighting and or humidity. Most importantly they have a built-in a safety relay that can disconnect power to the outlets in case of a solid-state control failure. These controllers are available with 1, 2, 4, or 6 outlets.Available on our lighting & heating page.Read our Blog about creating a thermal gradient HERE .Reptiles require a thermal gradient to regulate their body temperature. Here’s a simplified guide to creating one:Thermal Gradient: Maintain a higher temperature on one end of the enclosure and a cooler temperature on the other. Light and Heat Combination: In nature, the sun provides heat, visible light, and UV as a single source. Similarly, in captivity, heat and light sources should be grouped and directed at the basking zone. This allows reptiles to naturally regulate their exposure.  Microclimate: Create separate areas within the enclosure—a warmer basking zone and a cooler, more humid zone. This setup supports reptiles in choosing their preferred environment, just like they would in the wild. Heating & Lighting Placement Suggestions:Mount two heat light fixtures equipped with safety baskets side by side, spaced approximately 6–8 inches apart at the center.Your UV-B and LED fixtures can be positioned either in front of or behind the heat fixtures, ensuring they are placed over top of your basking platform.Warning-** Do not mount heat light fixtures closer than 6" away from a side panel or directly above your climbing shelf.

Question 22

Does my reptile need a UV-B bulb?

Accepted Answer

As responsible keepers, we should strive to replicate natural environmental cues as closely as possible, utilizing the best technologies currently available to us.To learn More about D3 Cycle click HERE to be transported to Arcadias website. Click HERE to go to the reptile lighting guide to see what bulb is recommended for the species that you are keeping.

Question 23

How do I clean the glass doors?

Accepted Answer

Water spots can be removed with vinegar and water or super-fine #0000 grade steel wool.

Question 24

What do I use to clean my enclosure?

Accepted Answer

Glass: Water spots can be removed with vinegar and water or super-fine #0000 grade steel wool.PVC: Can be cleaned with Vinegar & Water or another non-abrasive reptile safe cleaner. Always spot test in an inconspicuous location.** PVC can become damaged if left in outdoor sun.

Question 25

Is assembly difficult?

Accepted Answer

Assembly is very simple! All you need is a screwdriver!  Our front frames come pre-assembled with the glass door track installed, there are 5 body panels to fasten together and the frame- that's it and there's only one size screw! All our enclosures, stands and hoods have been pre-assembled to ensure a perfect fit for re-assembly! No wayward screws here!Assembly Instructions can be found be seen HEREInspirational assembly & setup videos can be found HERE

Question 26

How to install Destination Background at home?

Accepted Answer

When purchased with a non–Quick Ship enclosure, Destination Backgrounds are professionally installed onto your enclosure panels with precision-cut vents, grommets, and other features directly into the background. If you decide to install the background at home, begin by adhering it to the panel before carefully cutting out the vent openings using an X-Acto knife.For best results, we recommend using an application fluid like Rapid Tac along with an application squeegee (both available from retailers such as Walmart or Amazon).Start by placing the enclosure panel on a clean, flat, and firm surface. Wipe away any dust or debris. With the backing film still on the background, position it on the panel to confirm placement. Use easy-release tape across the center to hold it in place. Peel back the film from one half and begin mounting with long, even strokes—starting from the tape line and moving outward toward the edges. Repeat the process on the opposite side.

Question 27

How to resize a Cord Slot?

Accepted Answer

The included cord slots are designed to securely accommodate standard electrical cords. This snug fit helps keep cords neatly in place. However, some devices—such as radiant heat panels—may have thicker cords. Accommodating these is simple: using a standard drill bit, create a hole at the bottom edge of the cord slot. Then, carefully trim from the outer edge of the panel down to the new hole with an X-Acto knife. Be sure to smooth any rough edges to prevent snagging the cord.

Question 28

What type of Drill bit is best to add a Mister Hole to my enclosure?

Accepted Answer

A standard wood drill bit can get the job done, but if you're purchasing a new bit specifically for this project, consider opting for a brad point drill bit.Brad point bits are designed for woodworking but also perform exceptionally well on plastic sheets. Their sharp, centered tip keeps the bit from slipping, ensuring precise positioning. They're especially effective for creating clean, accurate holes in plastic—particularly when working with small diameters.

Question 29

What size cage does my reptile need?

Accepted Answer

Choosing the perfect reptile enclosure size can indeed be a challenging decision for pet owners. It's crucial to balance the principle that "bigger is always better" with the practical ability to meet all care requirements within the enclosure. This includes:Maintaining appropriate basking temperatures for your reptile.Ensuring proper ambient temperatures.Calculating and achieving correct UV-B distances.Creating and maintaining an environment that matches your pet's natural habitat.Environment Enrichment- hides, branches, and decorations to mimic the reptile’s natural habitat and provide areas for exploration and comfort.By prioritizing these aspects, you can provide your reptile with a comfortable, healthy, and enriching home that promotes its well-being.Always research the minimum size recommendations for your specific species. If you need help with this, please email us directly & a reptile care specialist is here to help!

Question 30

How long will it take to receive my order?

Accepted Answer

Our lead time is extremely important to us, and we keep a very close eye on our schedule to make sure NO orders ship out late.  All orders are built in weekly batches in the order that they are received. If you haven't ordered yet, HERE is a link to our up-to-date lead time.  This is the deadline we give ourselves to ship out your order from here. For existing orders, the lead time and shipping details for YOUR order can be found on your order confirmation email. Otherwise please feel free to reach out to us and we'd happily provide you with an estimated shipping date(s).

Question 31

Why is the lead time so long?

Accepted Answer

Our lead time varies depending on order volume and is updated frequently to reflect current production schedules. Since each enclosure is made to order and crafted with precision using high-quality materials sourced in the USA. To maintain our high standards, we follow a structured build schedule, processing orders in weekly batches. This ensures that every enclosure meets our expectations for durability, safety, and design.Additionally, because many of our products allow for customizations, we take extra care in production to ensure customers receive exactly what they ordered. We appreciate your patience and assure you that the wait is worth it for a long-lasting, premium enclosure!

Question 32

How do I order a custom enclosure?

Accepted Answer

We’d be delighted to assist you in designing the perfect forever home for your reptile!To get started, please review our "All About Custom Options – Toad Ranch" page. This resource provides a comprehensive overview of the components we use and the customization options available.Once you have a clear idea of what you’re looking for, kindly complete our Custom Quote form. Providing as much detail as possible will ensure accuracy and help expedite the quote process. Additionally, take advantage of the upload section on the form to include placement layouts, design mockups, or drawings.Once we have all the details together, a team member will review everything and send you a custom shopping cart for your review. If you’d like any updates, this is a great time to refine the details. If everything looks good, simply click the “Pay Now” button, which will take you to our payment options. You can choose to pay via credit card or take advantage of our financing options.Once your purchase is complete, it will be added to the build schedule in the order it is received. Please note that demand can affect build times, and the most up-to-date lead time can be found HERE.. Please check this just before ordering.. sometimes it can be updated frequently.If you’re not quite ready to order but would like an idea of costs, you can compare with the closest larger-sized enclosure listed on our website. Example: 47x23x24 = 48x24x24 pricing.

Question 33

How long does it take to get a custom enclosure?

Accepted Answer

All of our enclosures are made-to-order. Whether it’s a design listed on our website, a new creation, or a custom size, each order is placed on the build schedule in the sequence it is received. All of these fall under our "MADE TO ORDER CUSTOM ITEMS" lead time, which refers to the time from when the order is placed to the deadline for shipping out from our facility.Up-to-date lead time can be seen on our shipping page: HERE.If you’re in need of something sooner, we do offer a selection of items categorized as "Quick Ships." These can be found on our Quick Ship page and are clearly marked as such in their product titles. These often ship within 1-3 weeks. Please see above link for an up-to -date lead time.

Question 34

I never got my order, what to do?

Accepted Answer

Please contact us directly via email Sales@ToadRanchCages.com and a customer care team member will be happy to help!

Question 35

What if my enclosure arrives damaged?

Accepted Answer

We take extreme care in packaging, and it is very unlikely your item will arrive damaged!All of our shipments are insured!  If any of our products arrive damaged, you must notify us by email within 1 week of delivery or any damage claim will be forfeited. For an insurance claim & issuing any replacement part(s) we must have the following:  photos of all the following: shipping label, damaged to the shipping box, damaged item, packing material.  If your enclosure(s) have shipped via freight you MUST note with the driver on the delivery receipt any damage!It is important that Customer is present when the package is delivered, or somebody is present who can safely receive the package on Customer’s behalf. If carrier tracking determines that the package was delivered to Customer’s address, the carrier will deny any claims for a lost package. Toad Ranch, LLC will be unable to provide a refund if a delivered package is lost.Your replacement part will NOT go to the end of our schedule. We will remake and ship usually within 2-3 weeks!

Question 36

How much is shipping?

Accepted Answer

Shipping RatesEnclosures, Stands and Hoods Shipping:Free shipping applies to enclosures, stands, and hoods within the contiguous United States. No matter what size.Unfortunately, Alaska and certain remote locations are excluded due to high carrier rates and limited-service availability. If you’re placing an order from an excluded area, please contact us first—we’ll provide a tailored shipping quote and help explore available options.For freight shipments, lift gate service is always included to ensure safe and easy delivery at your location. No hidden fees, no surprises—just reliable service from start to finish. Heating & Lighting Items Shipping: Pricing is calculated at checkout. These items do not qualify for free shipping and will ship separately from enclosures, stands, and hoods when applicable. Tracking: A tracking number will be provided once your order has shipped. You can monitor delivery progress through the carrier’s website.More about our shipping terms can be seen HERE

Question 37

What is the lead time?

Accepted Answer

Our lead time is extremely important to us, and we monitor our schedule closely to ensure that no orders ship out late. All orders are built in weekly batches; in the order they are received.👉 Today's lead time can be found HERE. Lead time refers to the period between placing your order and the day it ships from our facility. in Joplin, MO.For existing orders, the lead time and shipping details are provided in your order confirmation email. This timeframe does not extend with changing lead time listed on the website.  If you need assistance, feel free to reach out—we’ll be happy to provide you with an estimated shipping date.

Question 38

How does Freight Shipping Work?

Accepted Answer

Please double check on your confirmation email that you have entered your shipping address correctly. Any additional fees to reship, store, any remote delivery fees etc. will be at the customer's expense. All sales are final- we will not offer a refund for undeliverable shipments, refused shipments, or cancellations. Should your item be returned to us and requires a reshipment it will be the customers responsibility to pay actual shipping cost. Once your order is completed you will receive a fulfillment email with tracking info.   Freight orders - Please keep a lookout for the Freight company to contact you to setup a delivery day. It is always best to allow for an all-day availability to help ensure your shipment will not need to be rescheduled. Please set up the appointment within three days. If an appointment is not established, storage charges may begin to accrue at the consignee’s expense. Don't have a day off? You can request to pick up at your local shipping hub. They will load your pallet into your truck or trailer and most locations have extended pickup hours. If you have any questions, or you would like to do a pickup, please email us at: sales@toadranchcages.comLift Gate Service IncludedNo Extra Fees, No Surprises. Oversized items that ship via freight will arrive secured to a pallet inside a freight truck. The included lift gate service uses a hydraulic platform to safely lower the pallet from the truck bed (typically ~4 feet high) down to ground level.Delivery is curbside only — typically at the end of your driveway or the nearest accessible point. The freight carrier does not bring the item inside or provide setup. Tips: Be sure to have a furniture dolly or two on hand—it will make moving your pallet into the garage much easier. Most freight-sized enclosures are too heavy or awkward to carry indoors, so plan to transport enclosure panels one at a time if needed. Wearing soft or latex gloves can also help prevent sweaty handprints, saving you the hassle of wiping them off later.Your PVC body panels are plastic & can become damaged if left in outdoor sun.

Question 39

How can I track my builds progress?

Accepted Answer

At Toad Ranch, every enclosure we build is custom-made and assembled with care—not pulled from a shelf. Due to the complexity of our production process, we do not offer automated tracking at this time.We maintain a meticulous schedule to ensure your enclosure ships within the lead time stated in your order confirmation email. If you ever need an update on your order's status, our team is happy to provide an estimated shipping date—just reach out!For existing orders, the lead time and shipping details for YOUR order can be found on your order confirmation email. Otherwise please feel free to reach out to us and we'd happily provide you with an estimated shipping date(s). sales@ToadRanchCages.com

Question 40

What is a Lift Gate Serice?

Accepted Answer

A lift gate is a motorized platform attached to the back of a freight truck that raises and lowers cargo between the truck bed and the ground. It’s especially useful when the delivery location doesn’t have a loading dock or forklift.At Delivery: The driver uses the lift gate to lower your shipment to the ground, making it easier for you to unload.Why It Matters:Ideal for residential deliveries, construction sites, or businesses without docksHelps avoid manual lifting from inside the freight truck, reducing risk of injury or damageOften comes with an additional fee, we covered that cost for you.Please Note: Lift gate service lowers your freight-sized item from the truck to ground level at the curb or end of your driveway. It does not include:Inside delivery — the freight driver will not carry your item into your home or businessUnpacking or assemblyPlacement or setup of the item

Question 41

What is your return policy?

Accepted Answer

Please check our return/refund/exchange policy here.

Question 42

Can I exchange an item?

Accepted Answer

Items made by Toad Ranch is considered custom & are not returnable for any reason. ALL sales are final. Please make sure to ask any questions you might have and review your order before you place it. It is the customers responsibility to check order confirmation notes to ensure its accuracy.For all items not built by Toad Ranch LLC (Arcadia, Universal Rocks, etc.) returns are accepted within a period of 14 days Items must be undamaged and unused.More about this can be found on our Terms & Conditions Page HERE

Question 43

Doors Not Closing Properly

Accepted Answer

If your doors aren’t closing properly, the most common culprit is soil or debris packed into the side tracks. Regularly cleaning the glass door tracks with a toothbrush and vacuum can help maintain smooth operation. Don’t forget the corners—using a small brush or Q-tip can be especially effective for dislodging packed-in dirt that might otherwise go unnoticed.If you’re still experiencing issues, check to ensure your glass track hasn’t become cracked or damaged. A compromised track can interfere with proper door movement and may require replacement. We do offer replacement tracks, should you need one. Email for pricing.

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Reach out to us today and let's begin crafting the perfect forever home for your reptile!

Contact us today!

At Toad Ranch, we pride ourselves on creating enclosures that seamlessly blend quality craftsmanship, innovative designs, and timeless beauty. Each enclosure is thoughtfully crafted to serve as a stunning piece of home decor while being perfectly tailored to meet the unique needs of your reptile.

Tall & Beautiful

Room to Raom

Warm & Bright

Modern -Clean Lines

NOW >> FREE SHIPPING ENCLOSURES, STANDS & HOODS!!

Total Cost Upfront — No Address Required - We’ve included our already low flat rate shipping directly into the item’s price. That means you can see the full cost of your item right away.

Buy More - Save More on Freight Sized Items!

Get $50 OFF your order on each additional Freight Sized Item

Reach out to us today and let's begin crafting the perfect forever home for your reptile!

Contact us today!

At Toad Ranch, we pride ourselves on creating enclosures that seamlessly blend quality craftsmanship, innovative designs, and timeless beauty. Each enclosure is thoughtfully crafted to serve as a stunning piece of home decor while being perfectly tailored to meet the unique needs of your reptile.

Tall & Beautiful

Room to Raom

Warm & Bright

Modern -Clean Lines

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